Rent a Home

You can book a viewing by contacting our team or submitting an enquiry through the property listing. We’ll arrange a convenient time and confirm all the details with you.

Once you’ve viewed a property and wish to proceed, we’ll guide you through the application process, including completing the necessary forms and providing supporting documents.

You’ll typically be asked to provide proof of identity, proof of address, employment or income details, and any other information required for referencing.

Referencing is a standard part of the rental process. It usually includes checks on your identity, employment, affordability, previous rental history, and, where applicable, credit history. You will be asked to provide the required documentation through an online portal to an independent third-party referencing company, which will carry out the reference checks.

The deposit amount will be confirmed before your tenancy begins and will be protected in accordance with UK tenancy deposit regulations where applicable. We offer tenants a choice of a traditional tenancy deposit, which is protected in accordance with UK tenancy deposit regulations and is refundable at the end of the tenancy (subject to any agreed deductions), or Reposit, a deposit alternative with a non-refundable fee equivalent to one week’s rent.

A holding deposit may be required to reserve a property while referencing and checks are carried out. If the tenancy proceeds, the holding deposit will normally be credited towards your first month’s rent, subject to the terms of the holding deposit agreement.

Once your application has been successfully completed, we’ll prepare your tenancy agreement for you to review and sign. You’ll then need to arrange payment of your first month’s rent and any applicable tenancy deposit or Reposit fee. We’ll provide full details of the next steps and your move-in arrangements.

Once your application has been successfully completed, we will prepare your tenancy agreement for you to review and sign. You’ll then need to arrange payment of your first months rent payment and any applicable tenancy deposit or Reposit fee before we confirm and organise your move-in date.

If your property is managed by SevenLiving, you can report maintenance issues through our online reporting system or by contacting our property management team.

If you wish to end your tenancy, please contact us in writing as soon as possible. Details of the notice period and any applicable requirements can be found in your tenancy agreement. We will confirm your tenancy end date and guide you through the move-out process.

Yes. If a guarantor is required as part of your application, we’ll explain the process and the information your guarantor will need to provide. Where suitable, you may also be eligible to use a professional guarantor service, subject to meeting the provider’s criteria.

This depends on the property. Each listing will clearly state whether utilities, council tax, internet, or other bills are included. In most cases, these costs are not included in the rent, and you will be responsible for setting up accounts with the relevant providers and paying these charges directly

The timeline varies depending on the property availability and how quickly referencing is completed. Our team will keep you informed at every stage to help you move into your new home as soon as possible.

On move-in day, you’ll receive the keys to your new home and any important information about the property. A detailed check-in report will be completed, and you will receive a copy for your records.